This article is for the Super Admin and Admins.

If you would like to add company-provided benefits, products, and perks as rewards within your employee recognition program, you can add them as custom rewards.

You can create custom rewards (sometimes referred to as "company-provided rewards") any time by going to Manage > Catalog, selecting 'CREATE CUSTOM REWARD'.

A custom reward has all of the same components as a regular reward provided by Qarrot:

1. A title

2. A description

3. An image

4. A points value (how many Spending Points are needed to redeem). Although Qarrot doesn't charge you when your custom rewards are redeemed (it is, after all, provided by you), it is important to set the number of points required to redeem it. The default value per point is $0.10. (the Super Admin can change this in Settings). Base your custom reward's point value on this figure. For example, if you're adding "1 Day of Paid Time-off", consider the average amount an employee earns per day and then divide this by the value per point (e.g. $100 / $0.10 = 1,000 points).

5. Plus, you are required to provide the name and email of the person at your company who will fulfill the reward to any employee that redeems for it. Qarrot notifies the person responsible for fulfillment as soon as the reward is redeemed. At that point, the person responsible can coordinate with the employee to ensure they get their reward.

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