Before you start
You must be a Super Admin in Qarrot
You must have admin access to your HRIS system
Your HRIS must be supported by Merge
You can view the full list of supported HRIS systems here:
https://www.merge.dev/categories/hr-payroll-api
Step 1: Connect your HRIS to Qarrot
In Qarrot, go to Manage > Settings > Integrations
Navigate to the HRIS section
Click Connect
A pop-up window will appear, allowing you to select your HRIS provider from the list
You’ll be redirected to your HRIS to authorize the connection via Merge
Once authorized, you’ll be returned to Qarrot and see the integration marked as Connected:
💡 The authorization screen may look different depending on your HRIS, but the flow will be similar.
Step 2: Sync your employees
Once your HRIS is connected:
Go to Manage > People
Click Sync People:
Qarrot will pull employee data directly from your HRIS.
Important: How this integration works
This is a one-way integration.
All employee management actions must be completed in your HRIS first, then synced into Qarrot.
This includes:
Adding or inviting new employees
Updating employee profile details
Deactivating or terminating employees
Changes made directly in Qarrot will not sync back to your HRIS.
To apply updates in Qarrot, always click Sync People after making changes in your HRIS.
Employee data synced to Qarrot
During each sync, Qarrot pulls the following fields from employee records in your HRIS:
Employee Number
Work Email
First Name
Last Name
Start Date
Date of Birth
Troubleshooting & tips
If an employee doesn’t appear in Qarrot, confirm they are active in your HRIS, then run Sync People
If profile details look incorrect, update them in your HRIS first and re-sync
If you recently connected your HRIS, the first sync may take a few minutes depending on your employee count
Need help?
If you run into any issues connecting your HRIS or syncing employees, reach out to our support team via chat or email at [email protected], we’ll be happy to help!