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Learn more about Dashboards: Spending points

Understanding the Spending Points Dashboard for program administrators and team leads

Updated over 2 weeks ago

Who can use this dashboard?

  • Administrators can view point earning and spending activity for all users

  • Team leads can view data for their own team members

The Spending Points Dashboard provides a complete overview of how points are earned, spent, and held by users in your recognition program.


📊 What You’ll See in the Dashboard

The top section of the dashboard displays key metrics related to point accumulation and redemption:

🪙 Points Earned

Displays the total number of points awarded to users during the selected timeframe.

  • By Source (Earned Points)

    Breaks down points earned by source

  • Recognitions

  • Add-ons

  • Milestones

  • Campaigns

  • Top Earners

    Lists the users who have earned the most points during the selected timeframe.

🎁 Points Spent

Displays the total number of points spent on rewards during the selected timeframe.

  • Top Spenders

    Lists the users who spent the most points on rewards.

⚖️ Net Points Balance

Shows the total number of unspent points currently available across all active and pending users.

Note: This value is not tied to the selected timeframe and reflects the current live balance.

  • Top Point Holders

    Lists the users who currently have the highest spending point balances.


📄 Report: Points Earned

The bottom of the dashboard displays the Points Earned report, which lists all point-earning transactions during the selected timeframe.

Each entry includes:

  • Recipient's name, status, role, job title, ID and team(s)

  • Sender's name

  • Date of the transaction

  • Number of points awarded

  • Reason (Recognition, Add-on, Milestone, Campaign)

  • Description (Milestone or campaign's name)

You can filter this report or export it for deeper analysis.


❓FAQs

Does the Net Points Balance change with the timeframe?

No. It reflects the current total of unspent points for active users.

Are points from all sources included in the earned total?

Yes. Points earned from recognitions, add-ons, milestones, and campaigns are included.

Can I export the Points Earned report?

Yes, the report can be exported in CSV or XLS format.


📬 Need help?

For assistance with understanding point balances or transaction history, contact us at [email protected].

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