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Learn more about Dashboards

Understanding dashboards for program administrators and team leads

Updated over 3 weeks ago

๐Ÿ“Š Understanding Dashboards

What are Dashboards?
Dashboards provide a visual summary of user participation in your recognition program.

  • Administrators can view data for all users.

  • Team leads can view data for their own team(s).
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๐Ÿ“ Dashboard Categories

Dashboards are grouped into four categories, shown in the left-hand menu:

  • Recognition and Engagement

  • Performance and Achievements

  • Points

  • Rewards and Redemptions

Each category includes one or more dashboards specific to that theme.

Example: The Points category includes dashboards for Giving Points and Spending Points.
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๐Ÿงฐ Dashboard Features

Each dashboard includes the following tools and features:
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๐Ÿ‘ฅ Team Selector

  • Choose which team(s) to include in the dashboard view.

  • Default:

    • For Admins: all users

    • For Team Leads: their assigned teams

โฑ Timeframe Selector

  • Select the time period you want to view.

  • Default: Last 7 days

  • Options: Predefined ranges or click 'Go to full report' to select a custom date range.

๐Ÿ“ˆ Insights and Statistics

Each dashboard summarizes data using:

  • Data cards

  • Charts or graphs

  • Specific insight boxes

  • Or a combination of the above

Displayed data is based on the selected timeframe and selected teams.
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๐Ÿ“„ Quick Report View

Each dashboard includes a related Report that shows detailed, transaction-level data based on the dashboard theme.

Example:
The Rewards and Redemptions dashboard includes the Rewards Redeemed report, showing all redemptions within the selected timeframe and team filters.
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๐Ÿงพ Report Actions

Every embedded report includes two key buttons:
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๐Ÿ”— Go to Full Report

  • Opens the full report in the Reports section

  • Includes the same data fields

  • Provides more options for customizing the timeframe and applying advanced filters

๐Ÿ“ค Export

  • Export the report data in CSV or XLS format

  • Available for both full and filtered views
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โ“FAQs

Can team leads see dashboards for the whole company?

No, they can only see data for their assigned team(s).
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Is the dashboard report the same as the full report?

Yes, but the full report includes extra tools for filtering and customizing the view.
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Can I export data from a dashboard report?

Yes, you can export data directly from the dashboard in CSV or XLS format.



๐Ÿ“ฌ Need help?

Contact us at [email protected] for assistance with dashboards or report customization.

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