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Learn more about Dashboards

Understanding dashboards for program administrators and team leads

📊 Understanding Dashboards

What are Dashboards?
Dashboards provide a visual summary of user participation in your recognition program.

  • Administrators can view data for all users.

  • Team leads can view data for their own team(s).



📁 Dashboard Categories

Dashboards are grouped into four categories, shown in the left-hand menu:

  • Recognition and Engagement

  • Performance and Achievements

  • Points

  • Rewards and Redemptions

Each category includes one or more dashboards specific to that theme.

Example: The Points category includes dashboards for Giving Points and Spending Points.



🧰 Dashboard Features

Each dashboard includes the following tools and features:

👥 Team Selector

  • Choose which team(s) to include in the dashboard view.

  • Default:

    • For Admins: all users

    • For Team Leads: their assigned teams

⏱ Timeframe Selector

  • Select the time period you want to view.

  • Default: Last 7 days

  • Options: Predefined ranges or click 'Go to full report' to select a custom date range.

📈 Insights and Statistics

Each dashboard summarizes data using:

  • Data cards

  • Charts or graphs

  • Specific insight boxes

  • Or a combination of the above

Displayed data is based on the selected timeframe and selected teams.

📄 Quick Report View

Each dashboard includes a related Report that shows detailed, transaction-level data based on the dashboard theme.

Example:
The Rewards and Redemptions dashboard includes the Rewards Redeemed report, showing all redemptions within the selected timeframe and team filters.



🧾 Report Actions

Every embedded report includes two key buttons:

🔗 Go to Full Report

  • Opens the full report in the Reports section

  • Includes the same data fields

  • Provides more options for customizing the timeframe and applying advanced filters

📤 Export

  • Export the report data in CSV or XLS format

  • Available for both full and filtered views



❓FAQs

Can team leads see dashboards for the whole company?

No, they can only see data for their assigned team(s).

Is the dashboard report the same as the full report?

Yes, but the full report includes extra tools for filtering and customizing the view.

Can I export data from a dashboard report?

Yes, you can export data directly from the dashboard in CSV or XLS format.



📬 Need help?

Contact us at [email protected] for assistance with dashboards or report customization.

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