Who can use this dashboard?
Administrators can view rewards and cost data for all users
Team leads can view redemption activity for their own team(s)
The Rewards and Costs Dashboard provides a financial overview of your program, including current funding, redemption activity, and projected reward costs.
📊 What You’ll See in the Dashboard
The top section of the dashboard displays key financial and redemption metrics:
💳 Funds
Displays your organization’s current rewards funding balance.
💵 Unspent Points Value
Shows the total dollar value of all spending points currently held by users.
Previously referred to as rewards liability.
🎁 Redemptions
Total number of rewards redeemed during the selected timeframe.
By Type (Redemptions)
Breaks down redemptions by reward type:
Custom rewards (company-provided)
Gift cards
Donations
Top Redeemers
Lists the employees who have redeemed the most rewards.
Top Rewards
Shows the most frequently redeemed reward items.
📆 [Timeframe] Cost
Displays the total cost in dollars of all rewards redeemed during the selected timeframe.
Note: Custom rewards are excluded from this total.
By Type (Costs)
Breakdown of reward costs by type, excluding custom rewards:
Gift cards
Donations
Top Spenders
Lists employees who have spent the most on rewards.
📈 Projected Cost
Shows the estimated total cost of rewards for the full calendar year.
Based on a straight-line projection of average monthly costs.
Includes a breakdown of projected point costs by source:
Birthdays
Work anniversaries
Service awards
Employee budgets
Team leads budgets
Custom budgets
📄 Report: Rewards Redeemed
The bottom of the dashboard displays the Rewards Redeemed report, which lists all reward redemptions during the selected timeframe.
Each entry includes:
User's name, status, role and team(s)
Reward type
Reward name
Date redeemed
Cost in points, USD and local currency
Country of redemption
Record attachment (is there a document attached to the reward order: yes/no)
Record note (is there a note attached to the reward order: yes/no)
You can filter this report by timeframe, team, or reward type, or export it for further analysis.
❓FAQs
What is the unspent points value?
It’s the total dollar value of all spending points currently available to users.
Are custom rewards included in cost totals?
No, custom rewards are excluded from the timeframe cost and projected cost sections.
Can I export the Rewards Redeemed report?
Yes, the report can be exported in CSV or XLS format.
📬 Need help?
For help with tracking program costs or understanding reward redemptions, contact us at [email protected].