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Learn more about Reports

Understanding Reports for program administrators and team leads

šŸ“Š Understanding Reports

Who can use Reports?

  • Administrators can view data for all users.

  • Team leads can view data for their own team members.

Reports provide transaction-level or aggregated data about user participation in your recognition program.
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šŸ“ Report Categories

Reports are organized into four categories, shown in the left-hand menu:

  • Recognition and Engagement

  • Performance and Achievements

  • Points

  • Rewards and Redemptions

Each category includes one or more reports related to its theme.

Example:
The Awards report (in the Performance and Achievements category) shows each instance where a user earned an award—whether from a recognition, campaign, or milestone—during the selected timeframe.
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šŸ” Report Features

Each report includes the following tools and controls:
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ā± Timeframe Selector

  • Choose a specific time period for your report.

  • Default: Last 7 days

  • Options: Predefined ranges or a custom date range

šŸ”Ž Search Bar

  • Search by any keyword found in the report

  • Examples:

    • User name: ā€œSuzanne Smithā€

    • Badge name: ā€œExcellence at Workā€

šŸ”§ Filters

Apply filters to narrow down your data:

  • By Role: Everyone, Administrators, Non-Administrators

  • Account Status: Pending, Active, Inactive, Deleted

  • Teams: Filter by team name and role (Team leads or Team members)

  • Countries: View data by country

  • Custom Attributes: Filter by fields like Department or Region (as configured in your Qarrot account)

šŸ“¤ Export Options

  • Export report data to CSV or XLS format

  • You can export all results or just the filtered view
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šŸ›  Additional Report Tools

šŸ“Œ Column Sorting and Filtering

  • Sort or filter any column

  • Example: Filter by user name under the Name column

šŸ“‹ Column Organization

  • Rearrange column positions within the report

šŸŽÆ Pivot Table & Advanced Filters

Located in the right panel of each report:

  • Filters Tab: Apply advanced filtering logic

  • Columns Tab: Use pivot tables to rearrange and group your data
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šŸ’” Tip

Use pivot tables for custom views and deeper analysis—such as grouping data by department, team, or region.
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ā“FAQs

Can team leads see all company data?

No, team leads only have access to reports for their own team members.
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Can I export filtered data?

Yes, you can export either the full report or just the filtered view.
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Can I customize which columns appear in the report?

Yes, you can reorder columns and build a pivot view using the right-side panel.
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šŸ“¬ Need help?

If you have questions about using Reports or configuring filters, please contact us at [email protected].

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