Who is this article for?
All Admins
You can add new users to Qarrot directly from your admin account.
Go to Manage > People
Click Add
Qarrot provides three options for adding users:
1. Manually Enter Each User
Best for smaller teams
Enter each user’s details one by one
2. Bulk Upload Users
Download the template provided
Copy/paste your people data (follow the template’s instructions)
Upload the completed template
💡 Tip: The bulk upload template also allows you to update multiple users’ spending points at once.
Use the Spending Points column to set each user’s points balance (useful when migrating from an existing recognition program so employees don’t lose previously earned points).
3. Distribute an Invitation Link
Copy the link and share it with employees. The link is only valid for 7 days; after that, you’ll need to create a new invite link and share it with anyone who still needs to register.
Users register themselves and are only added once they complete registration
Note: With the link option, users can register with the email address of their choice.
Mandatory Fields
When adding users, the following fields are always required:
First name
Last name
Email address
Optional Fields (Recommended)
Including optional fields unlocks additional features in Qarrot:
Joining Date → Required for Work Anniversary and Service Awards
Birthday → Required for Birthday Awards
Unique ID → Easier to identify users internally
Job Title → Displays on profiles and the social feed
Country → Enables region-specific rewards and helps filter/sort users
Note: To add additional fields to users' profiles, the Super Admin can create attributes from the Manage > Settings > Attributes page. Attributes can then be used to group, sort and filter people when creating teams, budgets, campaigns, reports, etc.
📬 Need help?
For assistance adding or importing users, contact us at [email protected].