Support for Admins
22 articles
User Management
Learn how to manage your user list, from adding and editing profiles to deactivating users and performing bulk actions.
- Adding usersLearn 3 easy ways to invite new users to join your program
- Resend an activation emailIf a user has a pending account and isn't able to retrieve the activation email in their inbox, admins can resend it.
- Copy a person's activation linkCopy the activation link that allows a user to activate their Qarrot account
- Deactivate usersHow to deactivate a person who is leaving your organization
- Edit multiple peopleThe bulk-update feature makes it easy to edit multiple users at once
- Bulk actions rundownA detailed account of the Bulk Actions available from the Manage > People page
- Create a teamCreate teams to group people by location, department, division, or any other reason
- Assigning managers as Team LeadsEnable any user to manage a group of employees
Rewards & Funding
Learn how to customize and manage your reward catalog, fund your Qarrot account, and track reward redemptions and orders.
- Managing your catalogQarrot makes it easy to manage the rewards available in your reward catalog and to add custom rewards
- Managing gift card rewardsLearn how to manage the gift cards available as rewards in your Qarrot account
- Create custom rewardsCustom rewards are a great way to personalize your reward catalog
- Add funds to your reward funding accountAdd funds so your employees can redeem their spending points for gift card rewards
- Payment options to add rewards funding to your Qarrot accountThis article explains the different ways you can add funding to your account.
- Manage reward redemptionsView additional information about employees' past reward orders
- Understanding How Rewards Funding Works in QarrotThis article explains how points, budgets, and funding work together.
Points & Budgets
Learn how to allocate, manage, and adjust points, including setting up budgets and controlling distribution.