Support for Admins

21 articles

Written by Jamie and Louise B.

Email troubleshooting

If you are not properly receiving emails from Qarrot

Written by Jamie. Updated over a week ago

Edit multiple people

The bulk-update feature makes it easy to edit multiple users at once

Written by Louise B.. Updated over a week ago

Edit an employee's point balance

How to manually adjust users' points

Written by Jamie. Updated over a week ago

Create custom rewards

Custom rewards are a great way to personalize your reward catalog

Written by Jamie. Updated over a week ago

Assigning managers as Team Leads

Enable any user to manage a group of employees

Written by Louise B.. Updated over a week ago

Managing your catalog

Qarrot makes it easy to manage the rewards available in your reward catalog and to add custom rewards

Written by Louise B.. Updated over a week ago

Deactivate users

How to deactivate a person who is leaving your organization

Written by Louise B.. Updated over a week ago

Bulk actions rundown

A detailed account of the Bulk Actions available from the Manage > People page

Written by Louise B.. Updated over a week ago

Manage reward redemptions

View additional information about employees' past reward orders

Written by Louise B.. Updated over a week ago

Adding users

Learn 3 easy ways to invite new users to join your program

Written by Jamie. Updated over a week ago

Resolve flagged posts

Review and resolve the flagged posts from the Social Feed

Written by Jamie. Updated over a week ago

Copy a person's activation link

Copy the activation link that allows a user to activate their Qarrot account

Written by Jamie. Updated over a week ago

Resend an activation email

If a pending account cannot retrieve the activation email, you can resend it to them anytime.

Written by Louise B.. Updated over a week ago

Rules to change a campaign manager

An overview of how to transfer campaign management and its corresponding guidelines

Written by Louise B.. Updated over a week ago

Change campaign manager

Modify campaign managers among your Admin team

Written by Jamie. Updated over a week ago

Dashboard's values

Keep track of employees' point and reward spendings from the Dashboard

Written by Louise B.. Updated over a week ago

Budgets

Set up point budgets for team leaders & people

Written by Louise B.. Updated over a week ago

Create a team

Create teams to group people by location, department, division, or any other reason

Written by Louise B.. Updated over a week ago

Create a budget

How to create Global and Custom budgets

Written by Louise B.. Updated over a week ago

Create and manage badges

Promote your company values by creating badges that can be awarded in recognitions, campaigns, or milestones.

Written by Louise B.. Updated over a week ago

Add funds to your reward funding account

Add funds so your employees can redeem their spending points for gift card rewards

Written by Jamie. Updated over a week ago