Support for Admins

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21 articles in this collection
Written by Louise B. and Jamie

Email troubleshooting

If you are not properly receiving emails from Qarrot
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Written by Jamie
Updated over a week ago

Edit multiple people

The bulk-update feature makes it easy to edit multiple users at once
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Written by Louise B.
Updated over a week ago

Edit an employee's point balance

How to manually adjust users' points
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Written by Jamie
Updated over a week ago

Create custom rewards

Custom rewards are a great way to personalize your reward catalog
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Written by Jamie
Updated over a week ago

Assigning managers as Team Leads

Enable any user to manage a group of employees
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Written by Louise B.
Updated over a week ago

Managing your catalog

Qarrot makes it easy to manage the rewards available in your reward catalog and to add custom rewards
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Written by Louise B.
Updated over a week ago

Deactivate users

How to deactivate a person who is leaving your organization
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Written by Louise B.
Updated over a week ago

Bulk actions rundown

A detailed account of the Bulk Actions available from the Manage > People page
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Written by Louise B.
Updated over a week ago

Manage reward redemptions

View additional information about employees' past reward orders
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Written by Louise B.
Updated over a week ago

Adding users

Learn 3 easy ways to invite new users to join your program
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Written by Jamie
Updated over a week ago

Resolve flagged posts

Review and resolve the flagged posts from the Social Feed
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Written by Jamie
Updated over a week ago

Copy a person's activation link

Copy the activation link that allows a user to activate their Qarrot account
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Written by Jamie
Updated over a week ago

Resend an activation email

If a pending account cannot retrieve the activation email, you can resend it to them anytime.
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Written by Louise B.
Updated over a week ago

Rules to change a campaign manager

An overview of how to transfer campaign management and its corresponding guidelines
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Written by Louise B.
Updated over a week ago

Change campaign manager

Modify campaign managers among your Admin team
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Written by Jamie
Updated over a week ago

Dashboard's values

Keep track of employees' point and reward spendings from the Dashboard
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Written by Louise B.
Updated over a week ago

Budgets

Set up point budgets for team leaders & people
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Written by Louise B.
Updated over a week ago

Create a team

Create teams to group people by location, department, division, or any other reason
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Written by Louise B.
Updated over a week ago

Create a budget

How to create Global and Custom budgets
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Written by Louise B.
Updated over a week ago

Create and manage badges

Promote your company values by creating badges that can be awarded in recognitions, campaigns, or milestones.
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Written by Louise B.
Updated over a week ago

Add funds to your reward funding account

Add funds so your employees can redeem their spending points for gift card rewards
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Written by Jamie
Updated over a week ago