Support for Admins
21 articles
Resolve flagged postsReview and resolve the flagged posts from the Social Feed
Create and manage badgesPromote your company values by creating badges that can be awarded in recognitions, campaigns, or milestones.
User Management
Learn how to manage your user list, from adding and editing profiles to deactivating users and performing bulk actions.
Adding usersLearn 3 easy ways to invite new users to join your program
Resend an activation emailIf a user has a pending account and isn't able to retrieve the activation email in their inbox, admins can resend it.
Copy a person's activation linkCopy the activation link that allows a user to activate their Qarrot account
Deactivate usersHow to deactivate a person who is leaving your organization
Edit multiple peopleThe bulk-update feature makes it easy to edit multiple users at once
Bulk actions rundownA detailed account of the Bulk Actions available from the Manage > People page
Create a teamCreate teams to group people by location, department, division, or any other reason
Assigning managers as Team LeadsEnable any user to manage a group of employees
Rewards & Funding
Learn how to customize and manage your reward catalog, fund your Qarrot account, and track reward redemptions and orders.
Managing your catalogQarrot makes it easy to manage the rewards available in your reward catalog and to add custom rewards
Managing gift card rewardsLearn how to manage the gift cards available as rewards in your Qarrot account
Create custom rewardsCustom rewards are a great way to personalize your reward catalog
Add funds to your reward funding accountAdd funds so your employees can redeem their spending points for gift card rewards
Payment options to add rewards funding to your Qarrot accountThis article explains the different ways you can add funding to your account.
Manage reward redemptionsView additional information about employees' past reward orders
Points & Budgets
Learn how to allocate, manage, and adjust points, including setting up budgets and controlling distribution.
BudgetsUnderstanding Giving Points budgets for team leaders & people
Create a budgetHow to create Global and Custom budgets
Edit an employee's point balanceHow to manually adjust users' points