Support for Admins
21 articles
Written by Jamie and Louise B.


Email troubleshooting
If you are not properly receiving emails from Qarrot
Written by Jamie. Updated over a week ago
Edit multiple people
The bulk-update feature makes it easy to edit multiple users at once
Written by Louise B.. Updated over a week ago
Edit an employee's point balance
How to manually adjust users' points
Written by Jamie. Updated over a week ago
Create custom rewards
Custom rewards are a great way to personalize your reward catalog
Written by Jamie. Updated over a week ago
Assigning managers as Team Leads
Enable any user to manage a group of employees
Written by Louise B.. Updated over a week ago
Managing your catalog
Qarrot makes it easy to manage the rewards available in your reward catalog and to add custom rewards
Written by Louise B.. Updated over a week ago
Deactivate users
How to deactivate a person who is leaving your organization
Written by Louise B.. Updated over a week ago
Bulk actions rundown
A detailed account of the Bulk Actions available from the Manage > People page
Written by Louise B.. Updated over a week ago
Manage reward redemptions
View additional information about employees' past reward orders
Written by Louise B.. Updated over a week ago
Adding users
Learn 3 easy ways to invite new users to join your program
Written by Jamie. Updated over a week ago
Resolve flagged posts
Review and resolve the flagged posts from the Social Feed
Written by Jamie. Updated over a week ago
Copy a person's activation link
Copy the activation link that allows a user to activate their Qarrot account
Written by Jamie. Updated over a week ago
Resend an activation email
If a pending account cannot retrieve the activation email, you can resend it to them anytime.
Written by Louise B.. Updated over a week ago
Rules to change a campaign manager
An overview of how to transfer campaign management and its corresponding guidelines
Written by Louise B.. Updated over a week ago
Change campaign manager
Modify campaign managers among your Admin team
Written by Jamie. Updated over a week ago
Dashboard's values
Keep track of employees' point and reward spendings from the Dashboard
Written by Louise B.. Updated over a week ago
Budgets
Set up point budgets for team leaders & people
Written by Louise B.. Updated over a week ago
Create a team
Create teams to group people by location, department, division, or any other reason
Written by Louise B.. Updated over a week ago
Create a budget
How to create Global and Custom budgets
Written by Louise B.. Updated over a week ago
Create and manage badges
Promote your company values by creating badges that can be awarded in recognitions, campaigns, or milestones.
Written by Louise B.. Updated over a week ago
Add funds to your reward funding account
Add funds so your employees can redeem their spending points for gift card rewards
Written by Jamie. Updated over a week ago