This article is for All Users
Here at Qarrot, our goal is to enable organizations to recognize and reward people in their own way. There are four different roles within Qarrot, each designed to reflect a certain point in your organization's recognition workflow. These roles are Super Admin, Admin, Team Leader, and People.
The following is a brief description of each role and how they contribute to the employee recognition workflow within Qarrot ;
Super Admin - The majority of the Super Admin scope includes administrative and management tasks - like managing your subscription or adding your organization's branding. Super Admins are responsible for creating birthday, work anniversary and service awards, and have an infinite amount of giving points.
There is only one Super Admin per Qarrot account (to make another user the Super Admin in your account, send a request to your account manager or to [email protected]). The Super Admin is also the only user who can access Manage > Settings, Manage > Milestones, and Manage > Subscription. Finally, only the Super Admin can make other users Admins.
Admin - Admins work closely with the peer recognition and reward workflows. For example, Admins oversee the creation of badges and management of the reward catalog. Point budgets and redemptions for rewards fall within the scope of Admins, who also have the ability to add people and edit profiles. Admins also have the ability to create campaigns that encompass the entire organization.
Team Leader - Those who find themselves in a Team Lead role are responsible for all things relating to their specific team's campaigns and campaign participants. This includes both automatic and manual campaign creation, participant recognition, and each campaign's particular award criteria. Depending on the campaign created, Team Leads may also be responsible for uploading and approving/denying campaign results.
People - These are all remaining individuals in your organization who are not Super Admins, Admins, or Team Leaders. People can participate in campaigns, send peer-to-peer recognitions (if this feature is enabled by the Super Admin in the program settings), and redeem rewards from the reward catalog.