What is Qoach?
Qoach is an AI-powered recognition coach built into Qarrot that helps users write more meaningful and impactful recognition messages.
As you compose a recognition, Qoach analyzes your message in real time and provides personalized suggestions to help strengthen it before you send it.
Enabling Qoach
Qoach is an optional feature that must first be enabled by a Super Admin before it becomes available to users.
For Super Admins
To enable Qoach for your organization:
Navigate to Manage > Settings.
Open the Recognition tab.
Scroll to Enable recognition coaching (Qoach).
Select Yes:
Once enabled, Qoach becomes available to all users when they send recognition.
Qoach is currently supported on:
✅ Qarrot Web
✅ Qarrot Mobile App
✅ Microsoft Teams
❌ Slack (not currently supported)
For Individual Users
Even when Qoach is enabled for your organization, each user can choose whether to use it.
To disable Qoach for your own account:
Open your Profile menu.
Turn off the AI features toggle:
You can turn it back on at any time.
Why use Qoach?
Research shows that effective recognition is:
Timely
Specific
Visible
Inclusive
Values-based
Qoach helps reinforce these principles by providing suggestions while you write, making it easier to recognize teammates in a way that's meaningful and memorable.
For more tips on giving great recognition, see:
How Qoach works
As you write a recognition message, Qoach reviews your content and provides real-time, personalized coaching.
Rather than rewriting your recognition, Qoach offers suggestions based on five dimensions of effective recognition.
Be specific
Recognition is more meaningful when it describes exactly what someone did.
Instead of general praise, Qoach encourages you to mention the task, project, behavior, or moment you're recognizing.
Show impact
Help explain why the person's contribution mattered.
Qoach may suggest describing how their actions helped a teammate, customer, project, or business outcome.
Match company values
Recognition becomes even more meaningful when it reinforces your organization's values.
When appropriate, Qoach may recommend connecting the recognition to one of your company's values or goals.
Make it personal
The best recognition feels authentic.
Qoach encourages you to include the recipient's name and details that make the message feel unique to them.
Sound genuine
Recognition shouldn't sound robotic.
Qoach may suggest adding your own perspective (why their contribution stood out or how it made a difference to you).
You're always in control
Qoach is a coach, not an editor.
It never:
Blocks you from sending recognition
Automatically changes your message
Posts recognition on your behalf
Every suggestion is optional.
You decide whether to apply Qoach's recommendations or send your recognition exactly as you've written it.
Example
Instead of writing:
Great job on the project!
Qoach might suggest:
Great job leading the client onboarding project this week. Your proactive communication helped the team stay aligned and ensured a smooth launch for the customer.
Sometimes a little more context is all it takes to make recognition feel more meaningful.
Frequently Asked Questions
Does Qoach write recognition for me?
Does Qoach write recognition for me?
No. Qoach provides coaching and suggestions to help improve your message, but you remain the author of every recognition you send.
Are Qoach suggestions mandatory?
Are Qoach suggestions mandatory?
No. Every suggestion is optional. You can ignore them, apply some of them, or send your recognition exactly as you wrote it.
Will Qoach continue to improve?
Will Qoach continue to improve?
Yes. We'll continue enhancing Qoach based on customer feedback and usage patterns.
What languages does Qoach support?
What languages does Qoach support?
Qoach is available in multiple languages and provides suggestions in the language you're using to write your recognition.
Where is Qoach available?
Where is Qoach available?
Qoach is available on the Qarrot web app, mobile app, and Microsoft Teams. It is not currently available in Slack.