Support for All Users
38 articles
- About QarrotWe empower employee recognition at a global scale
- Roles within QarrotA brief description of each user role
- Display Qarrot on your digital signageUse our digital signage app to display Qarrot just about anywhere
- We've updated our login system!Learn about our new authentication system from Microsoft
Account Access & Notifications
Everything you need to manage your Qarrot account access and communication preferences.
- Why can't I log into my new account?Having trouble logging in? Here are the 3 common culprits
- Resetting your passwordForgot your password? No problem
- Password troubleshootingUnable to find the 'Reset Password' email in your inbox?
- Email notificationsA few reasons why you might see emails from Qarrot in your inbox
- Email troubleshootingIf you are not properly receiving emails from Qarrot
- Connecting Google accountLog into Qarrot with your Google account
- Manage your notification preferencesHow to manage email and push notifications on an individual basis
Rewards & Points
Find out how to redeem your points for rewards, activate prepaid cards, and resolve common issues with digital gift cards.
- Redeeming pointsLearn how to turn your spending points into rewards — gift cards, Amazon merchandise, and more.
- Reward purchasesView and manage details of your past reward orders.
- Didn't get your digital gift card?Incase you ever have trouble receiving the reward you ordered
- About your Prepaid Visa or MasterCard from QarrotUsing your spending points to buy a prepaid financial card
- Activate your Prepaid Visa or Mastercard gift card rewardA step-by-step to help you successfully complete the Identity Verification process required to access your funds
Tracking, History & Stats
Track your activity, point transactions, badges, and team leaderboard rankings. This section helps you stay on top of your contributions and accomplishments.
Participating in Campaigns
Everything you need to know about Qarrot campaigns: how to log and track results, and stay on top of your team’s progress with goal-based awards.