Support for All Users
35 articles
Add-on to a recognitionAdd-on is an easy way to contribute to a recognition sent by someone else
Activate your Prepaid Visa or Mastercard gift card rewardA step-by-step to help you successfully complete the Identity Verification process required to access your funds
About QarrotWe empower employee recognition at a global scale
Why can't I log into my new account?Having trouble logging in? Here are the 3 common culprits
Password troubleshootingUnable to find the 'Reset Password' email in your inbox?
Resetting your passwordForgot your password? No problem
Reward purchasesView the details of rewards previously ordered
Connecting Google accountLog into Qarrot with your Google account
Trophy caseA quick overview of badge and point statistics
Email notificationsA few reasons why you might see emails from Qarrot in your inbox
Employee-to-employee recognitionKeep employees connected and informed of each others achievements
Peer-to-peer recognitionA feature for employees to recognize their coworkers' achievements
LeaderboardLearn how to access the Leaderboard
Public vs. private recognitionsWhat does "Send as a private recognition" mean?
Activity HistoryLearn how to view your own activity history on Qarrot
Transaction historyAn archive of both spending and giving points transactions.
Send a multi-recognitionWant to recognize more than one person at a time?
MentioningAn easy way to grab your coworkers attention
Redeeming pointsLearn how to redeem your spending points for rewards
Campaign statusAn easy way to keep your campaigns organized and on track
Didn't get your digital gift card?Incase you ever have trouble receiving the reward you ordered
Roles within QarrotA brief description of each user role
Email troubleshootingIf you are not properly receiving emails from Qarrot
Pinning/unpinning announcementsHow to pin/unpin announcements to the Home page
Entering campaign resultsHow to enter a new result in a campaign
Report a post on the Social FeedAlert admins when a post doesn't belong on the feed
Send a recognition in MS TeamsLearn how to use the Qarrot app in Teams to recognize your teammates
Add/Pin Qarrot in your Teams accountFind and pin the Qarrot app in Teams once it's deployed organization-wide
Display Qarrot on your digital signageUse our digital signage app to display Qarrot just about anywhere
How to Use Qarrot in Microsoft TeamsLearn how to sign into your Qarrot account, navigate the feed, send recognitions and participate in campaigns without leaving Teams.
How to use Qarrot in SlackLearn how to connect your Qarrot account, navigate the feed and send a recognition without leaving Slack.
Manage your notification preferencesHow to manage email and push notifications on an individual basis
Share recognitions and milestones on LinkedInHow to share recognitions and milestones you've received on LinkedIn
Learn more about campaignsWhat is a campaign and how can employees participate?
About your Prepaid Visa or MasterCard from QarrotUsing your spending points to buy a prepaid financial card