Support for All Users

Add-on to a recognition

Add-on is an easy way to contribute to a recognition sent by someone else

Written by Louise B.
Updated this week

Activate your Prepaid Visa or Mastercard gift card reward

A step-by-step to help you successfully complete the Identity Verification process required to access your funds

Written by Louise B.
Updated over a week ago

About Qarrot

We empower employee recognition at a global scale

Written by Louise B.
Updated over a week ago

How to Use Qarrot - Onboarding video

Discover Qarrot's main features in this onboarding video

Written by Louise B.
Updated over a week ago

Why can't I log into my new account?

Having trouble logging in? Here are the 3 common culprits

Written by Louise B.
Updated over a week ago

Password troubleshooting

Unable to find the 'Reset Password' email in your inbox?

Written by Louise B.
Updated over a week ago

Reward purchases

View the details of rewards previously ordered

Written by Louise B.
Updated this week

Resetting your password

Forgot your password? No problem

Written by Louise B.
Updated over a week ago

Connecting Google account

Log into Qarrot with your Google account

Written by Louise B.
Updated over a week ago

Trophy case

A quick overview of badge and point statistics

Written by Louise B.
Updated over a week ago

Email notifications

A few reasons why you might see mail from Qarrot in your inbox

Written by Louise B.
Updated over a week ago

Employee-to-employee recognition

Keep employees connected and informed of each others achievements

Written by Louise B.
Updated over a week ago

Leaderboard

Learn how to access the Leaderboard

Written by Louise B.
Updated over a week ago

Public vs. private recognitions

What does "Make this recognition private" mean?

Written by Louise B.
Updated over a week ago

Activity History

Learn how to view your own activity history on Qarrot

Written by Louise B.
Updated over a week ago

Send a multi-recognition

Want to recognize more than one person at a time?

Written by Louise B.
Updated over a week ago

Transaction history

An archive of both spending and giving points transactions.

Written by Louise B.
Updated over a week ago

Mentioning

An easy way to grab your coworkers attention

Written by Louise B.
Updated over a week ago

Redeeming points

Learn how to redeem your spending points for rewards

Written by Louise B.
Updated over a week ago

Updating campaign results

How to enter campaign results

Written by Louise B.
Updated over a week ago

Didn't get your digital gift card?

Incase you ever have trouble receiving the reward you ordered

Written by Louise B.
Updated over a week ago

Campaign status

An easy way to keep your campaigns organized and on track

Written by Louise B.
Updated over a week ago

Roles within Qarrot

A brief description of each user role

Written by Louise B.
Updated over a week ago

Pinning/unpinning announcements

How to pin/unpin announcements to the Home page

Written by Louise B.
Updated over a week ago

Entering campaign results

How to enter a new result in a campaign

Written by Louise B.
Updated over a week ago

Report a post on the Social Feed

Alert admins when a post doesn't belong on the feed

Written by Louise B.
Updated over a week ago