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Managing your subscription

Easily manage the number of seats in your Qarrot subscription from your Super Admin account.

Updated over a month ago

This article is for Super Admins.

🔍 Where to Find Subscription Settings

  1. Go to Manage > Subscription.

  2. You'll see:

    • Your current number of seats in use (includes both active and pending users)

    • Your selected pricing plan

    • Your payment history with access to downloadable receipts

💡 Tip: To view payment details (e.g. billing period, invoice number), click the receipt icon next to a transaction:

subscription-payment


➕➖ How to Add or Remove Seats

  1. In the Seats in use box, click Modify:

  2. Enter the new total number of seats you'd like for your subscription:

  3. Click Submit to confirm.

Notes:

  • To remove seats, make sure enough user accounts are deactivated first.

  • Seat changes take effect immediately, and your subscription updates within 1 business day.


🧑‍💼 For Enterprise Plan Users

If you're on an Enterprise pricing plan:

  • Click Send request within the Subscription page, or

  • Contact us directly at [email protected]

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