This article is for Super Admins.
š Where to Find Subscription Settings
Go to Manage > Subscription.
You'll see:
Your current number of seats in use (includes both active and pending users)
Your selected pricing plan
Your payment history with access to downloadable receipts
š” Tip: To view payment details (e.g. billing period, invoice number), click the receipt icon next to a transaction:
āā How to Add or Remove Seats
In the Seats in use box, click Modify:
ā
Enter the new total number of seats you'd like for your subscription:
ā
Click Submit to confirm.
Notes:
To remove seats, make sure enough user accounts are deactivated first.
Seat changes take effect immediately, and your subscription updates within 1 business day.
š§āš¼ For Enterprise Plan Users
If you're on an Enterprise pricing plan:
Click Send request within the Subscription page, or
Contact us directly at [email protected]