This article is for Super Admins, Admins, and Team Leaders.
If you have an Automatic campaign running, then it's important to know that this campaign assigns awards to participants based on their results.
If you selected the option 'Approve all results entered' when you creating the campaign, you will have the ability to review, approve, or deny each result submitted by the participants.
Note: if you did not check 'Approve results before participants earn awards' at step 4 during the campaign creation, then you won't need to review the entered results and the awards will automatically be given to the participants as soon as they meet the objectives.
Approving or denying submitted results
To review the results submitted by participants, navigate to Manage > Campaigns and click the 'Pending results' icon on the campaign you are managing:
Note: the 'Pending results' icon will only appear when one or more results are awaiting review.
Alternatively, you can click the arrow next to the campaign and go to the 'Results' tab:
All the results submitted by participants will be displayed under the 'Pending results' section until you approve or deny them.
In the list, you'll see the name of the participant, the date entered by the participant, the date the result was submitted, and the number of units.
If additional fields were added to the result entry form, you can view the information participants were required to provide by clicking the arrow icon next to the result:
To approve or deny a result, simply click the 'Approve' button (green checkmark icon) or the 'Deny' button (red cross icon) on the corresponding result:
If you approve a result, the participant will see the 'Approved' status of the result in the 'Results' section of this campaign in their account.
If you deny a result, the participant will see the 'Denied' status of the result in the 'Results' section of this campaign in their account. You have the option to provide a reason for the denial, which the participant can review on their end.
If a participant's total results meet your campaign's objectives, the award(s) associated with the objective(s) will be given to the participant.
Reviewing and exporting campaign results
Once you've approved or denied a campaign's results, you can retrieve all processed results from the 'Previous results' tab, or export all results into a .csv file by clicking 'Export':
