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Approve/deny campaign participants' results
Approve/deny campaign participants' results

Review the results entered by the participants of an automatic campaign

Updated over a week ago

This article is for Super Admins, Admins, and Team Leaders.

If you have an Automatic campaign running, then you must know this campaign assigns awards to participants based on their results.

If you checked the option 'Approve all results entered' when you created the campaign, then you'll be able to review, approve or deny each result entered by the participants (if you did not check 'Approve all results before the system attributes the awards' at step 4 when creating your campaign, then you won't need to review the results entered and the awards will be automatically given to the participants when they hit an objective).

Approve/deny submitted results

To review the participants' results, go to Manage > Campaigns, click the 'Approve pending results' icon on the campaign:

Note: the 'Approve pending results' option is only available when one or more of the results entered are pending review)

You can also click the arrow on the campaign and navigate to the Results tab:

All the results entered by the participants appear in this section until you approve or deny them.

In the table, you'll see the name of the participant, the date entered by the participant, the date the result was submitted, and the number of units.

If additional fields were added to the result entry form, you can see the information participants were required to provide by clicking 'See additional fields':

To approve or deny a result, simply click the 'Approve' (green checkmark icon) or 'Deny' (red cross icon) buttons on the corresponding result:

If a result is approved by you, the participant will see the 'Approved' status of the result in the 'Results' section of this campaign in their account.

If a result is denied by you, the participant will see the 'Denied' status of the result in the 'Results' section of this campaign in their account.

If a participant's total results meet your campaign's objective, the award(s) associated with the objective(s) will be given to the participant.

Once you've approved or denied a campaign's results, you can retrieve all processed results from the 'Previous results' tab, or export all results into a CSV file by clicking 'Export':

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