Create a Service Award

This article is for the Super Admin.

You can automatically celebrate years of service by creating Service Awards under Manage > Milestones. When a user celebrates a work anniversary, the award appears on the social feed, which allows other users to add-on points to the milestone if they want to (if peer recognition with points is enabled in the program settings, and if they have enough giving points available).

Note: in order to receive a service award, users must record their join date ahead of time. Service rewards cannot be awarded retroactively.

From the Manage > Milestones page and in the middle of your screen, click 'Add service award', then complete the following:

Years of service - enter the specific year of service you want to celebrate
Name - give your service award a name (the name of the award only appears in the reports and transaction histories)
Message - add a celebratory message
Badge - select the badge the user will earn
Points - add the number of points the user will receive when they reach this year of service (optional)

That's it!

Edit a Service Award

From the Service Award's detail page, click the arrow on the Service Award to view the award's details, then click 'Edit'. You can only edit the award's name or message. To change the badge or the points associated with this award, you must delete it and create a new service award.

Delete a Service Award

To delete the Service Award, click 'Delete' on the Service Award's detail page:

Activate or deactivate the Service Award

To deactivate the Service Award so this milestone stops being awarded to people, click the switch:

You can reactivate the Service Award at any time.

FAQ's

How do I add my people's join dates?

There are 3 ways to add their anniversary dates:

If you're using an HRIS integration for your user management, the system will automatically pull the information over for you.
You can add everyone's anniversary information by including it in the bulk upload template.
You can manually add a user's anniversary information by finding their name on the Manage > People page and clicking the arrow on the right. Click 'Edit' and scroll in their profile to find the Join date field and type in their anniversary information.

What time do the service awards get sent out?

The Service Awards are programmed to be sent at approximately 6 AM in the award receiver's time zone.