Accessing your purchases
At any time, you can view your past reward orders:
Go to Rewards.
Click the Purchases tab at the top of the screen.
What you’ll see
From this page, you can view:
Reward name
Date of order
Transaction/Order ID:
Click the arrow on a purchase row to expand and view full details.
Note: Gift card redemption details are also emailed to you after your order. Depending on your location, some rewards can take up to 10 business days to be delivered.
From the purchase details page, you can:
Download a receipt
Buy again
Contact fulfillment lead (for company-provided rewards, you’ll see the name and email of the contact responsible)
Add note: Share a note related to this purchase for your administrator to review.
Add attachment: Upload supporting files for your administrator to review.
Report an issue (Amazon orders only) — if your Amazon order arrived damaged or was never delivered, you can report the issue directly from the purchase details page. This option is only available for orders with a delivery problem and cannot be used for change-of-mind or exchange requests.